Privacy policy

Last Updated: 10/02/25

Your privacy is important to us. This Privacy Policy ("Policy") describes how Harvest Wine Shop (Lowry Wine Company LLC) ("we," "us," "our" or "Harvest Wine Shop") collects, uses, and discloses personal information from users (a "user," "you," or "your") in connection with the use of the Harvest Wine Shop website ("Website"), services provided by Harvest Wine Shop ("Services"), SMS/text message communications, email communications, and other interactions between you and Harvest Wine Shop (collectively, "Platform").

We may update this Policy from time to time. Changes will be posted on this page and/or sent to the primary email associated with your account. If we make material changes that affect how we use your personal information, we will notify you before those changes take effect. Continued use of our Platform following notice means you consent to the revised Policy.

Scope

This Policy applies to our collection, use, and disclosure of information related to our Platform and the products and services we make available through it. Please note that we currently only ship to the following states: California (CA), Connecticut (CT), Florida (FL), Louisiana (LA), Nebraska (NE), New Hampshire (NH), New Mexico (NM), North Dakota (ND), Oregon (OR), Virginia (VA), and West Virginia (WV).

This Policy does not apply to employees, job applicants, or non-employee workers. It also does not apply to websites, apps, products, or services that we do not own or control.

Information We Collect

We collect personal information directly from you, automatically from your use of the Platform, and from third parties. This may include:

  • Account Information: Name, date of birth, zip code, email address, phone number, password, and membership details.

  • Purchases and Payments: Order and delivery details, shipping addresses, billing addresses, and telephone numbers. Payment data is collected and processed through secure third-party providers.

  • SMS and Email Communications: Records of your consent and preferences regarding promotional SMS messages, transactional texts (such as order confirmations and shipping updates), and email marketing.

  • Communications and Support: Records of customer service interactions, emails, calls, or chat transcripts.

  • Cookies and Tracking: Browsing activity, including when items are added to or abandoned in your shopping cart.

  • Mobile Device & Location Information: Device identifiers, browser type, general or precise location (if enabled), and app usage details.

  • Events and Promotions: Information collected when you participate in promotions, contests, or surveys.

  • Gifting Information: Details provided for gift orders, including recipient information (subject to compliance requirements).

Use of Personal Information

We use personal information for the following purposes:

  • Providing Services: Fulfilling orders, verifying age, delivering shipments, processing payments, and customer support.

  • Transactional Communications: Sending order confirmations, shipping notifications, delivery updates, and service-related notices by email and/or SMS.

  • Marketing & Promotions: Sending promotional emails or SMS offers, abandoned cart reminders, and event notifications (only if you have opted in).

  • SMS Abandoned Cart: Our Website uses cookies and plugins to track shopping cart activity, including when carts are abandoned. This data may be used to send reminder messages via SMS if you have opted in.

  • Personalization: Tailoring content, offers, and experiences to your preferences.

  • Analytics & Improvements: Evaluating and improving our Platform, products, and services.

  • Legal & Compliance: Age verification, fraud prevention, state shipping restrictions, and compliance with alcohol sales regulations.

  • Business Operations: Recordkeeping, audits, legal compliance, security, and corporate transactions.

SMS and Email Marketing Compliance

  • Consent: We will only send you SMS/text messages or promotional emails if you explicitly opt in. By providing your mobile number or email and opting in, you agree to receive recurring communications. Standard message and data rates may apply.

  • Opt-Out:

    • SMS: Reply "STOP" to any SMS we send. You will receive a confirmation of your opt-out.

    • Email: Click "Unsubscribe" at the bottom of any marketing email.

    • Transactional messages (e.g., order confirmations, shipping updates) are not subject to opt-out, as they are necessary to fulfill your purchase.

  • Data Use: SMS opt-in consent records and unsubscribe requests are securely maintained as required by law.

  • Third-Party Sharing: We do not share or sell SMS/text message originator opt-in data or consent to non-affiliated third parties.

Disclosure of Personal Information

We may share information with:

  • Our corporate affiliates and subsidiaries.

  • Service providers who perform services such as payment processing, shipping, marketing, analytics, customer support, and security.

  • Partners involved in co-branded promotions or events.

  • Regulators or law enforcement when required by law.

  • In the event of a business merger, acquisition, or reorganization.

  • With your consent or at your direction.

Important: SMS/text message opt-in data and consent will never be shared with or sold to third parties.

Cookies and Tracking

We and our service providers use cookies, pixels, and other tracking technologies for:

  • Required Cookies: Essential for transactions and account security.

  • Performance Cookies: Measuring site usage and performance.

  • Functionality Cookies: Remembering preferences.

  • Advertising Cookies: Delivering targeted ads, including retargeting.

Users can opt out of advertising cookies but essential cookies are required for transactions.

Abandoned Cart Disclosure: Cookies are used to detect when a shopping cart has been abandoned, which may trigger reminder emails or SMS messages if you have opted in.

Location Tracking and Location-Based Services

If you use our mobile app or services requiring location data, we may collect and use this information to:

  • Verify shipping eligibility.

  • Prevent fraud and ensure compliance with alcohol delivery regulations.

  • Provide personalized promotions (only with your consent).

Security and Retention

We use reasonable safeguards to protect your information. We retain personal data, including SMS/email consent records, as required by applicable laws. Age verification records and alcohol purchase compliance records are retained for at least 3 years.

Your Rights and Choices

  • Access, Update, Delete: Request by emailing info@harvestwineshopsd.com.

  • Opt-Out:

    • SMS: Reply "STOP" at any time.

    • Email: Click "Unsubscribe" in emails.

  • Children: We do not knowingly collect data from individuals under 21.

State-Specific Rights

We comply with privacy laws in California, Colorado, Connecticut, Virginia, Utah, and other applicable states. Residents may have rights to access, delete, or opt out of data sales/sharing. See Privacy Addendum for California and Other Specific Privacy-Related US States below.

Alcohol Sales Compliance Addendum

Harvest Wine Shop is legally required to comply with all federal and state alcohol regulations. This includes strict age verification, shipping restrictions, and record-keeping requirements. By purchasing from us, you agree to the following:

Age Verification and Purchase Requirements

  • You must be 21 years of age or older to purchase alcohol.

  • We verify age using government-issued identification, third-party verification services, and date-of-birth checks at account creation and checkout.

  • An adult signature (21+) is required for all deliveries.

  • Age verification data is retained for a minimum of 3 years as required by law.

Shipping and Delivery Requirements

  • We only ship to: California (CA), Connecticut (CT), Florida (FL), Louisiana (LA), Nebraska (NE), New Hampshire (NH), New Mexico (NM), North Dakota (ND), Oregon (OR), Virginia (VA), and West Virginia (WV).

  • Purchases from other states will be rejected.

  • Deliveries require:

    • Adult signature (21+) upon delivery.

    • Valid government-issued photo ID.

    • Shipping to residential or business addresses only (no P.O. boxes, APO/FPO).

    • Billing and shipping addresses must match unless approved for gift orders.

  • Third-party shipping partners must comply with our verification rules.

Federal and State Compliance

  • We comply with all federal regulations, including:

    • TTB (Alcohol and Tobacco Tax and Trade Bureau) requirements.

    • Interstate shipping rules.

    • Federal recordkeeping and marketing restrictions.

  • We comply with all state-specific regulations, including:

    • State ABC (Alcoholic Beverage Control) rules.

    • Volume limits, labeling requirements, and local licensing laws.

    • Tax collection, reporting, and state-specific purchase restrictions.

Purchase Records and Data Retention

We maintain detailed records for at least 3 years (or longer if required by law), including:

  • Transaction histories.

  • Shipping and delivery confirmations.

  • Age verification documentation.

  • Compliance and licensing records.

Access to these records is restricted to authorized personnel, but may be shared with regulators or law enforcement if required.

Quantity Limitations and Purchase Restrictions

  • State-specific purchase and volume limits apply.

  • We reserve the right to cancel or refuse orders that:

    • Exceed legal limits.

    • Appear fraudulent or intended for resale.

    • Violate shipping or compliance rules.

Responsible Consumption and Liability

  • We promote responsible alcohol consumption.

  • We reserve the right to:

    • Refuse orders from intoxicated persons.

    • Limit order quantities.

    • Report suspicious ordering patterns to authorities.

Gift Orders

  • Both purchaser and recipient must be 21+.

  • Recipient must verify age upon delivery.

  • Gift orders must comply with all federal and state laws.

Contact Us

📧 info@harvestwineshopsd.com
📞 619-756-2021